Privacy policy — Mon Camion Avec Chauffeur

1. Data controller

The controller of the personal data collected on the mcac.app website is:

DIGITAL PARTNERS EUROPE (SASU)
Trading name: Mon Camion Avec Chauffeur (MCAC)
7 Place du 11 Novembre 1918, 93000 Bobigny
Offices: Station F — 5 Parvis Alan Turing, 75013 Paris
Email: contact@mcac.app
Phone: +33 7 57 59 26 30

2. Data collected

We collect the following data as part of your use of our platform:

Sign-up data

Phone number
Email address
First and last name

Trip data

Pickup city and destination city
Preferred moving date
Estimated volume and selected options

Technical data

IP address
Browser type and operating system
Pages viewed, visit duration, browsing path
Cookie data and analytics trackers

We do not collect any banking data. Payments are handled directly by our secure payment providers.

3. Purposes and legal bases

Purpose	Legal basis	Data concerned
Account creation and authentication	Performance of the contract	Phone, email, name
Quote calculation and booking	Performance of the contract	Cities, date, volume, options
Connecting you with a driver	Performance of the contract	Name, phone, trip
Service-related communication (SMS, email)	Performance of the contract	Phone, email
Improving the site and the experience	Legitimate interest	Technical data, browsing
Audience measurement and analytics	Consent	Cookies, technical data
Commercial prospecting	Consent	Email, phone

4. Data recipients

Your personal data is accessible to the following recipients:

DIGITAL PARTNERS EUROPE — internal team for managing the service
Partner drivers — only the data needed to carry out the trip (name, phone, pickup and destination addresses)
Supabase (data hosting) — AWS infrastructure, Europe region
Vercel (site hosting) — distributed servers
Google Analytics / Microsoft Clarity — audience measurement (anonymised data), subject to your consent

We never sell, rent or share your personal data with third parties for commercial purposes.

5. Data transfers outside the European Union

Some of our technical providers (Vercel, Google) are located in the United States. These transfers are governed by the Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of protection for your data.

User data is hosted primarily on European servers (Supabase — AWS infrastructure, EU region).

6. Retention period

Type of data	Duration
Account data (name, email, phone)	Duration of the business relationship + 3 years after the last contact
Trip and booking data	5 years (accounting and tax obligations)
Technical and analytics data	13 months maximum
Cookies	13 months maximum from placement

Once these periods expire, your data is irreversibly deleted or anonymised.

7. Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

Right of access — obtain confirmation that data about you is being processed and receive a copy of it
Right to rectification — correct inaccurate or incomplete data
Right to erasure — request the deletion of your personal data
Right to portability — receive your data in a structured, machine-readable format
Right to object — object to the processing of your data on legitimate grounds
Right to restriction — request that the processing of your data be suspended
Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us:

Email: contact@mcac.app
Post: DIGITAL PARTNERS EUROPE — 7 Place du 11 Novembre 1918, 93000 Bobigny

We undertake to respond within a maximum of 30 days.

In the event of a dispute, you may lodge a complaint with the CNIL, the French data protection authority — www.cnil.fr.

8. Cookie policy

A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

Strictly necessary cookies

Essential for the site to function (session, authentication, preferences). These cookies do not require your consent.

Analytics cookies

They let us measure the site’s audience, understand how visitors navigate and improve our services. Tools used: Google Analytics 4 and Microsoft Clarity. These cookies are subject to your consent.

Managing your preferences

On your first visit, a banner informs you about the use of cookies and lets you accept or refuse non-essential cookies. You can change your preferences at any time via your browser settings or by contacting us.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, alteration, disclosure or destruction:

HTTPS/TLS encryption across the whole site
Secure authentication via phone + email verification
Restricted access to data — only authorised staff can access it
Secure hosting on certified infrastructure (AWS — SOC 2, ISO 27001)
Regular backups of data on redundant servers

10. Protection of minors

The mcac.app website is intended for adults (18 and over). We do not knowingly collect personal data from minors. If we learn that a minor has provided us with personal data, we will delete it as soon as possible.

11. Changes to this policy

We reserve the right to change this privacy policy at any time. In the event of a substantial change, we will inform you by email or by a notice on the site. The last-updated date is shown below.

Last updated: March 2026